PRIVACY POLICY

Gypsy Cartel respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we may collect, why we collect it, how it may be processed, and the choices and rights available to you.

This Policy is intended to reflect the requirements of the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, including the requirements scheduled to become applicable during the phased implementation period.

Personal Data We Collect

When you voluntarily contact us, request a project, or otherwise submit information through this website, we may collect the personal data you provide, such as your name, email address, phone number, company or business details, and the contents of your message or enquiry. We only seek information that is reasonably necessary for the relevant purpose.

Why We Use Your Information

We use the personal data you provide for specific and legitimate purposes, including responding to enquiries, discussing projects, providing requested services or information, communicating with you about your enquiry, and providing support where applicable. We do not use your personal data for unrelated purposes without an appropriate lawful basis or consent where consent is required.

Consent

Where consent is the basis for processing your personal data, we seek consent through a clear affirmative action. Consent is intended to be specific, informed, and limited to the personal data necessary for the stated purpose. You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Third-Party Services

Certain website functions may use trusted third-party service providers to process or transmit information submitted through the website. These may include Formspree for form/message delivery and Zoho SalesIQ for live-chat functionality. Such providers may process personal data only as relevant to the services they provide. Their own privacy terms may also apply to their processing of information.

Data Sharing

We do not sell your personal data. We do not share personal data with third parties for their independent commercial use. Personal data may be processed by service providers supporting the website or where disclosure is necessary to comply with a legal obligation, lawful request, or other lawful basis.

Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to provide the requested service or communication, to maintain relevant business records, or where retention is required or permitted by law. When personal data is no longer required for a lawful purpose, appropriate steps will be taken to delete or securely dispose of it, subject to applicable legal requirements.

Data Security

We take reasonable security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or misuse. However, no method of transmission or storage can be guaranteed to be completely secure.

Your Data Protection Rights

Subject to applicable law and the circumstances of processing, you may have the right to request information about the personal data being processed, request correction of inaccurate or incomplete personal data, request erasure of personal data where applicable, withdraw consent where the consent is the basis of processing, and raise a grievance regarding the processing of your personal data.

How to Exercise Your Rights

To exercise an applicable right, withdraw consent, request correction or erasure, or raise a privacy-related grievance, contact us using the details below. We may need to verify the identity of the requester before acting on a request. Requests will be handled in accordance with applicable law and within the timelines prescribed by law.

Children's Data

This website is not intended to knowingly collect personal data from children for purposes requiring verifiable parental consent. If you believe that personal data relating to a child has been provided to us improperly, please contact us so that we can review and take appropriate action in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy when our website, services, data-processing practices, or applicable legal requirements change. The latest version will be published on this page with the relevant update date.

Last Updated: 20 August 2026

If you have any questions regarding this Privacy Policy, wish to exercise an applicable data protection right, withdraw consent, or raise a privacy-related grievance, contact us at contact@thegypsycartel.com